# Get review response time

Retrieves the average time taken to respond to customer reviews for filtered locations within a date range. Returns average response time in minutes, number of replied reviews, and matched location count. Defaults to the last 30 days if startDate is not provided. endDate defaults to today.

Endpoint: GET /dashboard/review-response-time
Version: 20260701

## Query parameters:

  - `startDate` (any)
    Start date (inclusive) as an ISO-8601 date or date-time, with or without zone/offset (e.g. 2025-01-01, 2025-01-01T14:30:00, 2025-01-01T14:30:00Z, 2025-01-01T14:30:00%2B02:00). Zone-aware values are normalised to UTC. The formats yyyy.MM.dd, dd.MM.yyyy, dd-MM-yyyy HH:mm:ss and dd.MM.yyyy HH:mm:ss are also accepted. Optional for most endpoints — defaults to a period before end date if omitted.

  - `endDate` (any)
    End date (inclusive) as an ISO-8601 date or date-time, with or without zone/offset. Zone-aware values are normalised to UTC. The formats yyyy.MM.dd, dd.MM.yyyy, dd-MM-yyyy HH:mm:ss and dd.MM.yyyy HH:mm:ss are also accepted. Defaults to today.

  - `group` (string)
    Overrides the automatic granularity of the date range. Case-insensitive. When omitted, granularity is derived from the range length. Legacy values DAY, WEEK, MONTH and YEAR are also accepted. HOUR returns the whole range as a single bucket holding the ACTIONS_PHONE hour-of-day profile (phone0..phone23) and is only valid for the ACTIONS_PHONE metric; other endpoints treat it as DAILY.

  - `filterCategory` (string)
    Filter strategy to use for scoping locations

  - `locationIds` (any)
    Comma-separated location IDs (used when filterCategory=location)

  - `businessIds` (any)
    Comma-separated business IDs (used when filterCategory=business)

  - `labels` (any)
    Label names (used when filterCategory=labels)

  - `locationGroupIds` (any)
    Location group IDs (used when filterCategory=location-groups)

  - `excludedLocationIds` (any)
    Comma-separated location IDs to exclude from results

  - `excludedBusinessIds` (any)
    Comma-separated business IDs to exclude from results

  - `excludedLabels` (any)
    Label names to exclude from results

  - `excludedLocationGroupIds` (any)
    Location group IDs to exclude from results

## Response 200 fields (*/*):

  - `status` (any, required)
    Response status
    Example: SUCCESS

  - `response` (object, required)
    Response payload

  - `response.averageResponseTimeMinutes` (any)
    Average time to respond to reviews in minutes
    Example: 120.5

  - `response.totalRepliedReviews` (any, required)
    Total number of reviews that received a reply

  - `response.matchedLocationsCount` (any, required)
    Number of locations that matched the filter

  - `response.isPartialData` (any, required)
    True when some locations have incomplete data